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Welcome to Julia Soap Garden online store. Terms and conditions stated below applies to all visitors and users of Julia Soap Garden website.
General
The content of terms and conditions may be change, move or delete at any time. Please note that Julia Soap Garden have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Julia Soap Garden will take immediate actions against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Julia Soap Garden.
Comments and Feedbacks
All comments and feedbacks to Julia Soap Garden will be remain Julia Soap Garden‘s property.
User shall agree that there will be no comment(s) submitted to the Julia Soap Garden will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.
Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
Newsletter
User shall agree that Julia Soap Garden may send newsletter regarding the latest news/products/promotions etc through email to the user.
Inaccuracy Information
From time to time, there may be information on Julia Soap Garden that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.
Privacy Policy The customer information that we have in our database is reserved for internal use only, we do not sell or hand out this information to anybody, meaning that we keep that information confidential. This information is only needed in order to get to know you better and to find ways to improve our service quality. Furthermore, we only save data to the extent that it is technically and commercially necessary.
It is understood that legal entities of the Julia Soap Garden as well as other authorised third parties might save data for operational reasons. This includes that we might use a third-party service provider to serve advertisements on our behalf across the Internet and sometimes on this site. We (including the aforementioned service provider) may collect anonymous information about your visits to our website, and your interaction with our products and services. We might also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
Security & Confidentiality
Julia Soap Garden ("we" and "us", as the case may be) takes your privacy seriously. This Privacy Policy ("Privacy Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Collection of Your Information
When you navigate around our site www.juliasoapgarden.com.my (our "Site") we will use technology to capture information about your visit to our Site and the resources that you access, together with details such as the Uniform Resource Locator (URL) that you linked from and your Internet Protocol address, even if you do not register as a customer. We may also collect information provided by you including, but not limited to:
Information that you provide by filling in forms on our Site. This includes information provided when you register as a customer; complete an on-line form or questionnaire; provide feedback, comments or suggestions; report problems; participate in a promotion or competition; subscribe to our newsletter; and request further information from us. If you contact us we may keep a record of that correspondence
Use of Your Information
We will use your information to:
set up your web account
process and fulfil your order
contact you about your order, for example if there is a delay or a product is out of stock
contact you to let you know if your order did not complete, for example if your payment failed (you can choose to stop receiving these emails from us at any time by sending an email to juliasoapgarden@gmail.com).
The use of your data in these ways is necessary for us to fulfil our contract with you.
Disclosure of Your Information
We may disclose your personal information to third parties: for the purposes of fraud protection and credit risk reduction; to protect our rights, safety or property or those of our customers or third parties; in aggregate for marketing and commercial purposes provided no individual customers are identified; if you have provided your permission for us to do so; if Julia Soap Garden. or substantially all of its assets are sold to a third party (in which case your personal information will be transferred to the third party upon completion of the sale); if we are under a duty to disclose your personal data in order to comply with any legal obligation, and/or in order to enforce our Terms and Conditions of supply and other agreements.
Other Websites
Our Site may contain links to and from other websites over which we have no control. The operators of these sites may collect data from you in accordance with their own privacy policies for which we do not accept any responsibility or liability. Please check these policies before you submit any personal data to such websites.
Protecting Your Personal Data
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
Changes to Our Privacy Policy
We may change our Privacy Policy from time to time. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy.
Contact
We welcome your questions, comments, and concerns about Privacy Policy, Terms & Conditions and other Policies. Please send us any and all feedback pertaining to privacy, or any other issue to juliasoapgarden@gmail.com
Address: 30, Jalan Imigresen, 10400 Georgetown, Penang, Malaysia
Contact No. (Office): +6011-5409 3514
Email: juliasoapgarden@gmail.com